Independent Retailer RoadmapChallenges of the Future: The Rebirth of Small Independent Retail in America, is a new white paper offering strategies for the survival and growth of independent retail. The ideas and strategies of the paper are illustrated through expert interviews and a series of case studies.  Successful independents in a variety of merchandise lines around the country share their experieince. The paper outlines major trends impacting independent retailers including the significant challenges and obstacles that demand a change to doing business as it has been done in the past. Find the downloadable files here. Sponsor |
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A Summary of the Retailer Challenges White Paper
A good summary of this NRF white paper can be seen here.
The short list of trends include:
Personalization: Know thy customer
Value Equation: More for less, not necessarily price but service, convenience, reliability
Demogrpahics: America is getting older :-(
Community Activism: Focus on small retail improvement over big retail exclusion
Health Care Costs: Making it more difficult for small retail to attract and retain top employees
Changing Consumer Attitudes: Consumers value their time above cost and other factors
Urban Sprawl: Move to more mixed use, smaller scale environments is good for small retail
Competition: Competing with the big box and the Internet, what strategies work.
If you don't have time for all the NRF white papers try this two page executive summary.